Free standard delivery within Australia for orders over $30.00



Shipping

We Don't Dropship

All orders are filled at, and shipped from, our warehouse in Cairns, Queensland.

Same Day or 1 Day Processing

We offer same day shipping for all orders received and paid for before midday (Qld time) on business days. Orders received after midday will be shipped on the next business day.

Orders received on Saturdays and Sundays will be shipped on Monday, while those received on public holidays will be shipped on the next business day.

Domestic Shipping

We offer FREE Standard Delivery within Australia on orders over $30.00.

Two delivery methods are available for orders with Australian delivery addresses:

  • Standard Delivery: 5-10 business days by Australia Post Parcel Post or Fastway Courier, depending on delivery location. Delivery to PO boxes will be by Australia Post. WA, NT and Tas can be up to 12 business days for standard delivery.
  • Courier Delivery: 2-4 business days by Australia Post Express Post or Fastway Courier, depending on delivery location. Delivery to PO boxes will be by Australia Post.

A tracking number will be emailed to you when your order is shipped.

International Shipping

International shipping is only available to New Zealand:

  • International Standard Delivery: 5-10 business days by Australia Post International Parcel Post.
  • International Courier Delivery: 2-5 business days by Australia Post International Express Post.

A tracking number will be emailed to you when your order is shipped.

Duties, taxes and tarrifs on imported goods are levied at the point of entry into the receiver's country. You, as the receiver, will be responsible for these charges that are generally paid direct to the customs or excise authorities in your country by the receiver of the goods.

Incorrect Delivery Address

We are charged $10.00 by Australia Post for any parcels returned to us as "Return To Sender" due to an incorrect or incomplete address.

Please ensure that the delivery address that you provide to us is correct as we will require you to pay the $10.00 fee that we have been charged by Australia Post, plus the cost of re-shipping your order to you, before your returned parcel is re-shipped to you.

Returns & Refunds

Our Returns & Refunds Policy can be found here.